Account & Data Deletion
Last updated: July 2026
This page explains how to delete your Kollect account and all of the data associated with it, what exactly is removed, and how long any information is kept. It applies to the Kollect mobile application published by its developer. If you no longer have the app installed, you can still request deletion by email — see below.
1. Delete your account from the app
You can delete your account at any time, directly in the Kollect mobile app:
- Open Kollect.
- Go to the Profile (Profil) tab.
- Tap Delete account (Supprimer le compte).
- Confirm the deletion in the dialog.
Your account and its data are then permanently deleted from our systems, and you are signed out.
2. Request deletion by email
If you no longer have the app installed, or you would rather we handle it, email us at contact@kollect.me from the address associated with your account. We will verify your request and erase your account and data.
3. What gets deleted
Deleting your account removes all of the following, from both our database and our object storage:
- Your account — your authentication identity and technical account identifier.
- Your profile details — your email address and your username.
- Your content — all of your collections and the items within them, including titles, descriptions, and custom fields.
- Your photos — every image you uploaded for items and collection covers, deleted from our object storage.
- Your social activity — the likes you gave, the accounts you follow, and the follows on your content.
- Your feedback & reports — any feedback, suggestions, bug reports, or content reports you sent.
4. What we keep, and for how long
Deletion is immediate and permanent. We do not keep a copy of your account or your content after deletion, and the removal cannot be undone. We retain no personal data once your account is deleted, except where a short-lived security server log may still reference a technical identifier before it expires, or where we are legally required to keep specific records.